Default Work Queue for Lenders

The content of the Work Queue depends on configuration in the Windows Admin Client. The following explains the content of the 'Standard' Work Queue.

Work Queue Statuses

New Requests  Newly received requests from borrowing libraries.

New Requests expiring todayNewly received requests from borrowing libraries which would expiry today.

Will SupplyYou have replied to the borrowing library that you will be supplying the requested item shortly.

ConditionalYou have replied to the borrowing library that the item is available under certain conditions. You are awaiting a reply (Yes or No) from the borrowing library that they agree to these conditions.  

Cancel RequestedYou have received a cancel action from the borrowing library. You will need to confirm whether or not you wish to accept this cancellation.

New NotesIncoming messages from borrowing libraries.

ShippedYou have performed a 'shipped' action on these requests..

Renewal RequestedYou have received a request to renew a loan from a borrowing library. You should confirm whether or not you are prepared to allow the renewal.

Overdue todayRequests for items that you have supplied to a borrowing library which have a due date of today.   

Overdue > 4 weeksRequests for items that you have supplied to the borrowing library which have due dates up to 4 weeks ago.

RecalledRequests for items that you have recalled from the borrowing library.

ReturnedRequests for items that have been returned by the borrowing library.  

Circulation QueueYour system has been configured so that when local holdings are found, VDX automatically hands over the ILL Request to the local library management system by using either SIP2 or NCIP. This a diagnostic aid for sites using Circulation / ILL integration. If this queue gets very large - or has requests that don’t leave it you know there may be a problem.

Lender Reports

PIck ListThis lists bibliographic information used by the lending library to retrieve requested items. The output is in PDF format. Once a request has been printed on a Picklist, it will not be included in future Picklists. However it can be found again by selecting the appropriate report in Batch Re-runs.  

Shipping ListThis list can be used for shipping slips for routing materials. The output is in PDF format. Once a request has been printed on a Shipping List, it will not be included in future Shipping Lists. However it can be found in the appropriate Standard Shipping List in Batch Rerun reports.  

Note: The list of statuses shown is dependant on how your system has been set up and whether you have configured the work queue display.