Request List Details

This page displays detailed information and the ILL Status of your request.


Use Next/Previous Request to view details of other requests.

To go back, click the Requests List link.


The progress of your request is shown in Status:


The ILL requesting process has not yet started.


The ILL process has started but your request is still pending.


The ILL supplier has sent the item.


The item has been received at your requesting library.

Renewal Requested

Your library has asked for renewal.


Your request is overdue at the supplying library.


The item has been sent back to the supplying library.


The supplying library has asked for the item to be sent back.


The requesting or supplying library has reported the item is lost or it never arrived.


The requesting or responding library has reported the item is damaged.


For whatever reason your request is now cancelled.



The Due Date is the date when you should return the item to your home organization. If the Due Date is not yet known ZPORTAL displays your Needed By date.


If present, the Maximum Cost indicates the maximum you are willing to pay for the request. This may have been defaulted for you when first making the request. If present, the Cost to User is the actual cost of the request.


If implemented on your system the following actions are possible:


Cancel: To cancel a request you previously made use the Cancel icon. ZPORTAL displays the request details. Click Submit to cancel the request. ZPORTAL confirms the request is cancelled. In the My Requests Search Results ZPORTAL shows Request No Longer Required.


Renewal: To renew a request currently on loan use the Renew icon. ZPORTAL then displays the original Date Due and you can enter the Desired Date Due (using the same date format). ZPORTAL may display an immediate reply or you may have to wait for a response from the supplying library. Until you receive a reply the status of the request becomes Renewal Requested.

When the original lending library accepts or rejects the renewal ZPORTAL shows this in My Requests - This item has been successfully renewed or This item was not renewed.